Shipping Policy

Please take the time to read this page in full to have a complete understanding of our shipping policy!

  • Shipping is 2-3 weeks if there aren’t any delays, weekends and holidays are not included in this timeframe. 
  • Once your order has shipped, you will receive a shipping notification to the email you provided me with. If you have questions pertaining to a package that has already shipped you will need to contact the shipping carrier, as I can only see what the tracking number shows. For more details you will have to reach out to the carrier. 
  • You will receive two (2) emails, the first email is your order confirmation email and your last email is your tracking information to track your shipment. If your order exceeds the 3 weeks, I will then send an email to update on if there was a delay.
  • Please be sure to provide me with the correct shipping information because once your order has shipped I will not be able to make those changes.
  • Please contact us via email thekaywaybrand@yahoo.com
  • The KayWay Brand is not responsible for lost or stolen packages.